A San Diego man says he is paying for a home security system he doesn't use and doesn't want. When he tries to cancel, he claims the company gives him the runaround. Investigator Adam Bocuse steps in to help with the issue. The alarm system was sold to the man by a door-to-door salesperson, and even though he initially decided to go along with it, he now wants out because his wife is in an assisted living facility. Bill Babcock, who is known for his volunteer efforts in keeping the city's creeks clean, is having trouble canceling his home alarm system. He can't remember how long he's been paying the bill, but it's been at least a year, possibly two. His wife signed a contract with the salesperson, but they only used the system once for a medical emergency. Afterward, a notice of violation arrived in the mail from the city stating that they were in violation of the alarm ordinance for not having an alarm permit. Despite this, Bill continued to pay for the system but left it disarmed. When he finally decided to cancel, he realized he needed to provide a written cancellation notice. The company was unresponsive, and when he called, they gave him a different email address to send the notice to. However, he still received bills in the mail after stopping auto-pay from his bank. Bill is determined to resolve the issue. Meanwhile, investigator Adam Bocuse suggests that consumers can look into a company before doing business with them through a consumer guide to alarms.
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Notice of cancellation vivint Form: What You Should Know
Ext. 5270), or send a written cancellation notice 30 days earlier () to Living, Inc., 1208 N.W. Grand Blvd. Suite 1401, Salt Lake City, UT 84109. Living is required to send the cancellation notice by mail. Living — Business Renewal If you were to choose “Yes” to renew during your original terms of service, and then your membership is cancelled before they get your payment, your current payment or membership card, along with the remainder of the membership fee you've paid will be reexamined. If your agreement allows you to switch to Living for only 30 or 60 days, you may do so 30 days after you receive the notice. (Remember, there is no penalty to you or any associated fees for doing this!) Once you have successfully switched, and the remainder of your current or new membership fee has been paid, you must send a copy to Living, Inc., 1208 N.W. Grand Blvd. Suite 1401, Salt Lake City, UT 84109; to cancel your current or new membership, contact Living at +. “I wish to cancel my membership with Living.” This may be because you are unsatisfied with Living's service. You may want to look at this post on their site if you're at all curious. The company's service is provided through a subscription and there is a charge to each month based on the number of days you wish to subscribe. You've been a member for the month of May and have reached your 3rd anniversary, please select the “Decline” option below. May 2018: Please select the “Decline” option below before your 3rd anniversary. You've been a member for the month of April and have reached your 4th anniversary, please select the “Decline” option below. You've been a member for the month of March and have reached your 5th anniversary, please select the “Decline” option below. Furthermore, you've been a member for the month of February and have reached your 6th anniversary, please select the “Decline” option below.
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